1. Acceptance of Terms

By accessing or using the services of All Star Limo Service, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all bookings, reservations, and services provided through our website, phone, or any affiliated platform.

If you do not agree with any part of these terms, you should not use our services.

2. Services Provided

All Star Limo Service provides professional chauffeur-driven transportation services, including but not limited to:

• Airport transfers (O’Hare & Midway and private aviation terminals)
• Corporate and executive transportation
• Hourly chauffeur services
• Special events (weddings, proms, nightlife, concerts, etc.)
• Point-to-point and long-distance travel

All services are subject to availability and confirmation.

3. Reservations & Booking Policy

• Reservations must be made in advance through our website, phone, or approved booking channels.
• A valid payment method is required to confirm all bookings.
• Customers are responsible for providing accurate pickup and drop-off details.
• Last-minute bookings are subject to availability and may incur additional charges.

4. Pricing & Payments

• Rates are based on vehicle type, service duration, distance, and demand.
• Additional charges may apply for tolls, parking, waiting time, extra stops, and special requests.
• All payments must be completed prior to or at the time of service unless otherwise agreed.
• Gratuity may be included or added depending on the service type.

All pricing is subject to change without prior notice.

5. Cancellation & Refund Policy

• Cancellations must be made within the required notice period (typically 24–48 hours depending on service type).
• Late cancellations or no-shows may result in full charge of the booked service.
• Refund eligibility depends on the timing and nature of the cancellation.

For special events (weddings, proms, large bookings), stricter cancellation policies may apply.

6. Waiting Time Policy

• Airport pickups include complimentary waiting time based on flight tracking.
• Non-airport pickups may include a limited grace period.
• Additional waiting time will be billed accordingly.

7. Passenger Conduct

To ensure safety and quality service:

• Smoking, illegal substances, and disruptive behavior are strictly prohibited.
• Passengers are responsible for any damages caused to the vehicle.
• The chauffeur reserves the right to terminate the trip if safety is compromised.

8. Safety & Liability

All Star Limo Service prioritizes passenger safety and operates with licensed, insured, and professional chauffeurs.

However:

• We are not liable for delays caused by traffic, weather, road conditions, or unforeseen circumstances.
• We are not responsible for missed flights or appointments due to such delays.
• Customers are responsible for ensuring proper scheduling time.

9. Vehicle Availability & Substitution

• While we strive to provide the exact vehicle reserved, All Star Limo Service reserves the right to substitute a vehicle of equal or greater value if necessary.
• This may occur due to maintenance, availability, or operational needs.

10. Child Safety & Requirements

• Child seats must be requested in advance.
• Customers are responsible for complying with all child safety regulations.

11. Personal Belongings

• Passengers are responsible for their personal belongings.
• All Star Limo Service is not liable for lost or forgotten items.
• We will make reasonable efforts to assist in recovering lost items.

12. Privacy Policy

We respect your privacy and protect your personal information. Any data collected through bookings or website use is handled securely and used only for service-related purposes.

13. Service Area

All Star Limo Service operates throughout:

• Chicago
• Downtown Chicago
• Chicagoland suburbs
• O’Hare International Airport
• Midway International Airport

Long-distance and affiliate services may also be available upon request.

14. Modifications to Terms

All Star Limo Service reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes.

15. Contact Information

For questions regarding these Terms & Conditions or your reservation, please contact:

All Star Limo Service
Website: www.allstarlimoservice.com