1. Introduction

All Star Limo Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Our goal is to provide a secure, transparent, and trustworthy experience for all customers.

2. Information We Collect

We collect information to provide better service and ensure a smooth booking experience.

Personal Information

When you interact with us, we may collect:

• Full name
• Email address
• Phone number
• Pickup and drop-off details
• Billing information (processed securely)
• Special service requests

Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Device and browser type
• Pages visited and time spent
• Referring website or source

3. How We Use Your Information

We use collected data for the following purposes:

• To confirm and manage reservations
• To communicate updates, confirmations, and service notifications
• To improve website performance and user experience
• To analyze traffic and customer behavior
• To maintain safety, prevent fraud, and protect our business
• To comply with legal obligations

4. Google & Third-Party Tools (Important for Compliance)

We may use trusted third-party tools, including:

• Google Analytics
• Google Ads (including conversion tracking)

These tools may collect data such as:

• Website interactions
• Pages visited
• General geographic location (non-precise)

This data helps us understand user behavior and improve our services.

Users can learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites

You can opt out of Google Analytics tracking using available browser tools.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Personalize user experience
• Measure performance and traffic

You can control or disable cookies through your browser settings.

6. How We Share Information

We do not sell your personal information.

We may share limited data only when necessary:

• With chauffeurs or dispatch teams to complete your ride
• With secure payment processors
• With service providers who help operate our website
• When required by law or legal authorities

All partners are required to keep your information confidential.

7. Data Security

We take data protection seriously and implement:

• Secure servers
• Encrypted payment processing
• Restricted access to sensitive information

While we follow industry best practices, no system is completely immune to risk.

8. Your Privacy Rights (CCPA & U.S. Compliance)

If you are a U.S. resident (including California), you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of certain data uses

To make a request, please contact us through our website.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

After that, data is securely deleted or anonymized.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage users to review their policies separately.

11. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors.

12. Updates to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

13. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

All Star Limo Service
Website: www.allstarlimoservice.com